Virtual Instructor-Led Training
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Leadership & Professional Development
Leadership & Professional Development
An effective facilitator helps a group accomplish a goal, such as understand or solve a problem, explore opportunities, define requirements, make decisions, or other objectives. The ability to keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and improved likelihood of achieving team and business goals.- 1 Day Course
- Live Virtual
$795.00Leadership & Professional Development
An effective facilitator helps a group accomplish a goal, such as understanding or solving a problem, exploring opportunities, defining requirements, making decisions, or other objectives. The ability to remain neutral and keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and an improved likelihood of achieving team and business goals.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Live Virtual
$795.00Workplace Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Live Virtual
$495.00Fundamentals
You learned the rules of grammar in school, but now you’d like to refresh and refine your grammar usage for your professional life. You need to state your ideas clearly and concisely in written communications and present yourself in a professional manner. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. Improving your grammar will help you deliver polished and professional written communications. Correct grammar and a refined, concise writing style can help you clearly express your ideas to others, streamline the directions and instructions that you deliver, and create impressive presentations and reports.- 1 Day Course
- Live Virtual
$395.00Fundamentals
In this course, students will gain a valuable skill set to deal with difficult customers in various situations.- 1 Day Course
- Live Virtual
$395.00Leadership & Professional Development
Stress and burnout can stop us from doing our best work. Every day, we face changing workplace dynamics that have left many of us routinely exhausted or withdrawn, resulting in strained relationships and lower productivity.
Implementing mindfulness has never been so important, giving us the tools and resources to feel our best.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Live Virtual
$795.00Leadership & Professional Development
Collaborative environments largely rely on influence, not authority. Participants will learn and practice tips, tools, and techniques to influence others. Organizations with effective influencers enjoy better collaboration among stakeholders, improved trust among team members, and improved ability to move the organization forward to achieve business goals.- 1 Day Course
- Live Virtual
$795.00Leadership & Professional Development
Collaborative environments largely rely on influence, not authority. Whether you’re a project manager, business analyst, team member, or executive, your ability to influence others—without formal authority—is essential to team success and organizational growth. This highly interactive training session equips you with the tools, strategies, and confidence to influence cross-functional teams, build trust, and deliver results.</p>Influencing without authority is not just a leadership technique—it’s a critical skill for anyone working in fast-paced, matrixed organizations. With the right tools, you can guide your team, build trust, support your project goals, and foster successful relationships, regardless of your title.</p>
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Live Virtual
$795.00Leadership & Professional Development
Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams.
This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.
- 1 Day Course
- Live Virtual
$795.00Deep-Dive
When you nurture and inspire your team, you give them the confidence to do their jobs well. You want to provide guidance and motivation while showing integrity and modeling the behaviors you want to see in your team. Learn what you need to enhance your skills and transform into a great leader. At its core, leadership means setting goals, lighting a path, and persuading others to follow. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. Learn to craft and deliver your message, to clearly communicate to your audience. They must negotiate alliances, improve their colleagues, and align the ambitions. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.- 2 Days Course
- Live Virtual
$1,150.00Leadership & Professional Development
Senior managers have unique demands placed upon them. They need to be able to lead the leaders – offering guidance, critiquing performance, and mentoring their team – while also identifying and developing new initiatives and vision for the future of your organization. To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
- 2 Days Course
- Live Virtual
$1,195.00Leadership & Professional Development
Decision-making and critical thinking go hand-in-hand. It requires you to think quickly on your feet, find meaningful solutions, and build better processes for tomorrow. As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14PDUs | 14 CDUs
- 1 Day Course
- Live Virtual
$795.00 – $1,495.00