Poorly managed change is one of the top reasons 70% of business transformations fail. Effective change management, however, improves project success rates by up to 33% (Prosci).

The Change Management Foundation Certification Prep (APMG) course equips you with the knowledge and skills to support individuals and organizations through transitions. Developed by APMG in partnership with the Change Management Institute (CMI), this program is based on a globally recognized body of knowledge and prepares you for the APMG Change Management Foundation exam.

In just three days, you’ll learn how to assess organizational context, address human responses to change, and apply communication and stakeholder engagement strategies. By the end, you’ll be ready to drive successful change initiatives and earn a respected certification.

This course earns you 21 PDUs | 21 CDUs.

In our current business environment, change is relentless. While this can be challenging, it also presents opportunities. By effectively managing change, organizations improve their performance and achieve their goals. The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should be able to apply the change management approaches and techniques learned to a real change initiative.

This course will earn you 14 PDUs | 14 CDUs

In the ever-changing landscape of today’s business world, the role of a manager extends beyond traditional boundaries, evolving into the dynamic spheres of coaching, mentoring, and apprenticeships. This course is designed for managers who aspire to excel in these pivotal roles. Participants will learn to employ the AOR coaching method to identify activities, set definitive objectives, and accurately measure results, cultivating a culture of continuous growth and effective performance management.

This course has been approved for 7 PDUs | 7 CDUs

Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers – language, culture, distrust, distance – to effective communication.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

Recurring problems don’t just waste time—they drain resources and damage trust. This Root Cause Analysis training course empowers professionals to stop problems at their source using structured, repeatable tools. You’ll learn how to investigate incidents effectively, apply RCA techniques like the 5 Whys and cause-and-effect diagrams, and create corrective actions that prevent recurrence. Whether you’re new to RCA or need a stronger foundation, this course helps you build lasting problem-solving skills that make a measurable difference.

This course has been approved for 7 PDUs | 7 CDUs.

Private classes are available. We can tailor the training to your team’s schedule, address your organization’s challenges, and even incorporate your templates—saving you time and money. You can also add or remove topics to better align with your goals. Contact us to learn more.

Conflict is inevitable—but it doesn’t have to be destructive. When managed well, it can lead to innovation, improved relationships, and stronger teams. In fact, 85% of employees experience workplace conflict, and nearly 30% deal with it on a near-constant basis. Without effective conflict resolution strategies, these situations can escalate and reduce overall team productivity.

This course provides professionals with essential conflict management skills to help recognize issues early, prevent escalation, and create positive outcomes. Through structured approaches to negotiation, mediation, and problem-solving, participants will learn how to resolve conflict with clarity and professionalism.

An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can drive these results.

You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and exceed expectations.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs