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All Courseware
Deep-Dive
Leaders need to understand the importance of communicating their ideas, vison, and purpose to the people they lead and to the company as a whole. They need to learn the art of listening to what others saying, processing the information, and responding to it in order to clarify and elicit more information. Understand the impact communication skills have on other people and explore how improving these skills are essential.- 2 Days Course
- Live Virtual
$1,558.31SAP
In this course, students will create a basic report by connecting to a database and modifying the report’s presentation.- 2 Days Course
- Live Virtual
$1,341.50SAP
In this course, students will create complex reports & data sources using the tools in Crystal Reports 2016. Students will not only create more complex reports including sub-reports and cross-tabs, but will also increase their speed and efficiency.- 2 Days Course
- Live Virtual
$1,341.50Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.- 1 Day Course
- Live Virtual
$535.24CertNexus
This course covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT’s National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination, NIST 800.171r2 (Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations). It is ideal for candidates who have been tasked with the responsibility of monitoring and detecting security incidents in information systems and networks, and for executing standardized responses to such incidents. The course introduces tools, tactics, and procedures to manage cybersecurity risks, defend cybersecurity assets, identify various types of common threats, evaluate the organization’s security, collect and analyze cybersecurity intelligence, and remediate and report incidents as they occur. This course provides a comprehensive methodology for individuals responsible for defending the cybersecurity of their organization.
This course is designed to assist students in preparing for the CertNexus CyberSec First Responder (Exam CFR-410) certification examination. What you learn and practice in this course can be a significant part of your preparation.
Purchase of this course includes the associated exam voucher.- 5 Days Course
- Live Virtual
$4,735.90Microsoft
Analyzing data to find issues, insights and opportunities, is now a critical part of many job roles. Beyond the analysis, data analysts in all job roles must be able to effectively present and communicate their findings in visually compelling ways. Microsoft® Excel® is designed for this purpose. Excel can connect to a wide range of data sources, perform robust data analysis and create diverse and robust data-backed visualizations to show insights, trends, and create reports. These capabilities enable people who use Excel for data analysis to turn data into thoughtful action.- 2 Days Course
- Live Virtual
$799.48Red Hat
Advance your Ansible skills and develop automation that scales by applying recommended practices with the new, container focused tools from Red Hat Ansible Automation Platform
Developing Advanced Automation with Red Hat Ansible Automation Platform (DO374) is designed for automation content developers to leverage the new, container focused tools from Red Hat® Ansible Automation Platform to efficiently develop automation that can be managed by the automation controller. Learn recommended practices for automation development using reusable code, advanced playbook techniques, shared execution environments, and preparing for scalable automation with the automation content navigator.
This course is based on Red Hat Ansible Automation Platform 2.0.- 5 Days Course
- Live Virtual
$5,799.61Red Hat
Develop, scale, and troubleshoot event-driven microservice applications. Learn to use Kafka and AMQ Streams to design, develop, and test event-driven applications. Event-driven microservices scale globally, store and stream process data, and provide low-latency feedback to customers. This course is for application developers and is based on Red Hat AMQ Streams 1.8 and Red Hat OpenShift Container Platform 4.6.- 4 Days Course
- Live Virtual
$4,349.71DevOps Institute
The course includes the latest thinking, principles and practices from the DevOps community including real-world case studies from high performing organizations including ING Bank, Ticketmaster, Capital One, Alaska Air, Target, Fannie Mae, Societe Generale, and Disney that engage and inspire learners, leveraging multimedia and interactive exercises that bring the learning experience to life, including the Three Ways as highlighted in the Phoenix Project by Gene Kim and the latest from the State of DevOps report. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. The course is designed for a broad audience, enabling those on the business side to obtain an understanding of Kubernetes and Containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives. NOTE: This course will earn you 14 PDUs.- 2 Days Course
- Live Virtual
$2,025.80DevOps Institute
The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization. The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.- 2 Days Course
- Live Virtual
$2,025.80Agile
Disciplined Agile (DA) is a process-decision tool kit that provides straightforward guidance to help people, teams, and organizations to streamline their processes in a context-sensitive manner. Disciplined Agile (DA) provides a solid foundation for business agility by showing how the various activities such as Solution Delivery (software development), IT Operations, Enterprise Architecture, Portfolio Management, Security, Finance, Vendor Management, and many others work together. DA also describes what these activities should address, provides a range of options for doing so, and describes the trade-offs associated with each option. Becoming a Disciplined Agile Scrum Master enables you to improve team performance through the use of agile and lean approaches like Scrum, Kanban, SAFe®, and more. This course has been approved by PMI for 14 PDUs.- 2 Days Course
- Live Virtual
$1,619.28- This course will teach the basics of Microsoft’s dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.
- Live Virtual