Virtual Instructor-Led Training
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Virtual Training
Fundamentals
In this course, students will learn develop their ability to analyze and evaluate information.- 1 Day Course
- Live Virtual
$535.24Deep-Dive
Evaluating information, making decisions and problem solving happens continually. On average we make as many as 50 decisions before we start work every day. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. The answer rests in our ability to identify options, research, take time to define critical thinking means and learn these skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival as a leader. Using these processes to lead can take the anxiety out of problem solving and make decisions.- 2 Days Course
- Live Virtual
$1,558.31Deep-Dive
Leaders need to understand the importance of communicating their ideas, vison, and purpose to the people they lead and to the company as a whole. They need to learn the art of listening to what others saying, processing the information, and responding to it in order to clarify and elicit more information. Understand the impact communication skills have on other people and explore how improving these skills are essential.- 2 Days Course
- Live Virtual
$1,558.31SAP
In this course, students will create a basic report by connecting to a database and modifying the report’s presentation.- 2 Days Course
- Live Virtual
$1,341.50Crystal Reports
Need reports but limited by your current database tools? This Crystal Reports 2016 training course is your entry point to professional-grade reporting. You’ll learn how to pull data from various sources, like relational databases and Excel, then shape and present it using formulas, parameters, groups, and visuals.
By the end of this two-day course, you’ll be able to build clear, compelling reports and distribute them in the format your team or clients need. Whether you’re brand-new to reporting or looking to level up from Excel, this course gives you a practical foundation in Crystal Reports.
- 2 Days Course
- Live Virtual
$1,341.50Crystal Reports
In this course, students will create complex reports & data sources using the tools in Crystal Reports 2016. Students will not only create more complex reports including sub-reports and cross-tabs, but will also increase their speed and efficiency.- 2 Days Course
- Live Virtual
$1,341.50SAP
In this course, students will create complex reports & data sources using the tools in Crystal Reports 2016. Students will not only create more complex reports including sub-reports and cross-tabs, but will also increase their speed and efficiency.- 2 Days Course
- Live Virtual
$1,341.50Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.- 1 Day Course
- Live Virtual
$535.24CertNexus
Over 80% of security breaches exploit software vulnerabilities, yet most teams address security after the code is written, leaving organizations at risk. The Cyber Secure Coder (CSC) course empowers software developers, testers, and architects to build secure, resilient applications by integrating security into every phase of the software development lifecycle.
The CertNexus Cyber Secure Coder (CSC) program guides you through the entire software development lifecycle, emphasizing a security-by-design approach to reduce the risk of security defects, misconfiguration, and vulnerabilities that can undermine your code. Through hands-on labs and real-world scenarios, you’ll learn to eliminate vulnerabilities, find and correct security defects, and design a secure architecture for both new and deployed software. CSC-210 covers secure coding practices, vulnerability assessment, threat modeling, and strategies for maintaining software security long after deployment.
- 3 Days Course
- Live Virtual
$2,825.28CertNexus
This course covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT’s National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination, NIST 800.171r2 (Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations). It is ideal for candidates who have been tasked with the responsibility of monitoring and detecting security incidents in information systems and networks, and for executing standardized responses to such incidents. The course introduces tools, tactics, and procedures to manage cybersecurity risks, defend cybersecurity assets, identify various types of common threats, evaluate the organization’s security, collect and analyze cybersecurity intelligence, and remediate and report incidents as they occur. This course provides a comprehensive methodology for individuals responsible for defending the cybersecurity of their organization.
This course is designed to assist students in preparing for the CertNexus CyberSec First Responder (Exam CFR-410) certification examination. What you learn and practice in this course can be a significant part of your preparation.
Purchase of this course includes the associated exam voucher.- 5 Days Course
- Live Virtual
$4,735.90CertNexus
Cyber threats are constant—and escalating. To defend networks and critical assets, today’s IT professionals need more than just awareness—they need structured, tested methods to detect, respond, and recover. The average breach costs $4.45 million—making fast, skilled response more critical than ever.
The CyberSec First Responder (CFR) course from CertNexus equips practitioners with the skills to assess risk, monitor for intrusions, analyze threats, and respond to incidents in real time. Built around leading frameworks like NIST 800-61r2 and PPD-41, this 5-day course prepares learners to protect information systems and carry out Defensive Cyber Operations (DCO) effectively.
This course also prepares candidates for the CFR-410 certification exam, validating their ability to detect, contain, analyze, and recover from cybersecurity incidents across modern network environments.
- 5 Days Course
- Live Virtual
$4,735.90Microsoft Apps
Organizations that rely on instinct often miss key opportunities. The ones that trust their data? They win more customers, keep them longer, and earn more in the process. In fact, data-driven organizations are 23 times more likely to acquire customers, six times more likely to retain them, and 19 times more likely to be profitable.
This course shows you how to use Microsoft Excel to make sense of data and communicate it clearly. You’ll learn how to organize, clean, and analyze datasets, build dashboards that update with a click, and present insights using tools like PivotTables, Power Pivot, and geospatial charts. For professionals responsible for reporting, forecasting, or decision support, this training delivers practical, real-world skills you can apply right away.
- 2 Days Course
- Live Virtual
$799.48